by on October 4, 2023

End User Experience Monitoring Market Overview:


The global end user experience monitoring market is slated to surpass a valuation of USD 7.44 Billion by 2030 while maintaining a CAGR of 18.5% during the forecast period encompassing 2022 to 2030. Market Research Future (MRFR) reveals that factors like the growing importance of end user experience to develop strategies, the inclusion of technologies that are more customer-specific, demand for a better mechanism that ensures higher profit margin, and others are expected to bolster the global end user experience monitoring market. Its rise would be quicker with the latest developments in the IT and telecommunication industry.


Top Key Players:


The global market review of the end user experience monitoring market has included a detailed study of steps taken by companies like


•   Oracle Corporation (US)

•   IBM Corporation (US)

•   SAP SE (Germany)

•   BMC Software

•   Inc. (US)

•   Micro Focus International plc (UK)

•   Riverbed Technology (US)

•   CA Technologies (US)

•   AppDynamics (US)

•   Catchpoint Systems

•   Inc. (US)

•   and Dynatrace LLC (US).


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The global report on the end user experience monitoring market has been segmented and discussed by MRFR analysts on the basis of access type, component, deployment mode, organization size, and industry vertical. This segmentation is slated to provide data and insights that can boost the market outcome. 


By component, the global market includes a discussion of solutions and services. The solutions segment includes synthetic monitoring and real user monitoring. The services segment includes a discussion of professional and managed services.


By access type, the end user experience monitoring market comprises web and mobile.


By deployment mode, the end user experience monitoring market encompasses cloud and on-premises. The cloud segment has a chance to display exponential growth in the coming years. 


By organization size, the end user experience monitoring market includes large enterprises and SMEs.


By industry vertical, the market covers government, retail and consumer goods, BFSI, IT and telecom, healthcare, and others.


Regional Analysis:


North America and Europe are structurally superior and create substantial opportunities for players to make moves and bolster the end user experience monitoring market growth. Higher expenditure capacity and better knowledge of the sector are also expected to support the market.


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Drivers and Restraints

The growing number of agents to have better end-user experience, the need to quantify the business effect of EUEM and shifting end-user preferences are major growth drivers for the monitoring market for end-user experience. End user interface management technologies and services are widely implemented in virtually every vertical sector, such as government, banking, financial services, and insurance (BFSI), retail and consumer goods, healthcare, and IT and telecom.

BFSI, retail and consumer products, and IT and telecom are some of the major verticals in the industry that implement end-user experience management solutions to deliver services according to their customers' evolving needs. Companies' global need to consider their customers' diverse needs, recognise and troubleshoot poorly performing consumer applications, and minimize operational costs by reducing the number of call centers are key factors for business growth.

SMEs face problems such as resource shortages, skills shortages and scalability. Nonetheless, lack of knowledge, budget constraints and the involvement of many small-sized enterprises in the developing economies are the major challenges in the market monitoring of end-user experience during the forecast period. To overcome these challenges, SMEs have started deploying cloud-based EUEM products, as they assist in cost-saving and can be scaled significantly as businesses grow.

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