Topic: customer satisfaction

The business landscape has been transformed by over 75% in the past few years with the help of numerous technologies. One such marvel is augmented intelligence, which has emerged as a potent ally for human users, enhancing business capabilities by up to 60%. This technology represents a synergy between human expertise and machine learning (ML), redefining how human intelligence approaches problem-solving, decision-making, and innovation. Studies show that businesses utilizing augmented intellige...

In this technologically advanced world, companies adopting cloud computing quickly bring new opportunities to the market. IT professionals have the bandwidth to innovate new models and software, which eventually scale up better business efficiency and reduce the risk of technology hazards. However, it is quite unfortunate that most CIOs still implement the traditional models that may have been successful in the past. Still, in this digitalized world, it is almost impossible to work without cl...

We are living in an era of change, where industries are changing their traditional way of managing and streamlining organizational goals. SMEs and SMBs are gradually gaining market share and developing well-known brands, eliminating the term monopoly, as any business with an appropriate data strategy can create its own space in this competitive landscape. To stay competitive, businesses are attracted to two potential technologies: artificial intelligence (AI) and business intelligence (BI). C...

AI and ML are changing the way we live and work. Many people think they’re reserved for tech giants, however. But increasingly we’re seeing SMEs harness the power of these tools. And the benefits are clear: artificial intelligence and machine learning can improve operations, boost customer satisfaction and help companies to outpace the competition – all of which are essential if you want your business to not only survive but thrive. Interested in knowing more? Here we look at the benefits of ...