Topic: machine learning

We are well aware that in recent times, climate change has impacted the economic, social, and environmental systems across the planet, and unfortunately, its consequences are expected to continue in the future. It has been witnessed that cities in the United States, Philippines, China, and Madagascar are facing warmer, drier, and wetter climates, resulting in natural hazards; these extreme weather events have affected 145,000 human fatalities across cities, as they invite seasonal diseases, d...

Digital twins have become an influential technology in recent years, particularly in manufacturing or heavy industries such as transportation or energy. A simple definition of a digital twin is a faithful, detailed digital model of a real-world system or process – anything from a consumer product prototype to an entire factory or telecommunications network.   Digital models make great testing grounds, one significant advantage being that systems can be tested virtually, with any number of ‘wh...

As we have stepped into the digital world, data science is one of the most emerging technologies in the IT industry, as it aids in creating models that are trained on past data and are used to make data-driven decisions for the business. With time, IT companies can understand the importance of data literacy and security and are eager to hire data professionals who can help them develop strategies for data collection, analysis, and segregation. So learning the appropriate data science skills i...

In the digital era, spatial computing (SC) is a rapidly evolving field as we have started to interact with humans and machines in three-dimensional spaces. Technologies under this umbrella, including augmented reality (AR) and virtual reality (VR), can redefine the enterprise’s interaction with these gadgets and unlock a new realm of possibilities and opportunities. Today, spatial computing is no longer a vision but a reality for finding the correct applications in numerous fields, especially...

What challenges have you faced in implementing AI at Zendesk and how have you overcome them? I believe that across the industry, businesses have made AI hard to make, understand and use. Up until OpenAI released ChatGPT it was accepted that AI was a highly technical field that required long implementation processes and specialised skills to maintain. But AI should be easy to understand, train and use – that’s something we’re very passionate about at Zendesk, and we absolutely need to have tha...

Another day, another AI headline. Meta has introduced new AI chatbots, embodied by celebrities, in a bid to mix information with entertainment. Amazon has invested up to $4B in its rival, Anthropic; and Google has launched Gemini, to compete with GPT-4. That’s just some of the AI stories within the last quarter involving three of the most influential companies in the technology sector. Artificial Intelligence is booming. Its rapid development in 2023 has unlocked a wave of new possibilities a...

In our increasingly data-driven world, algorithms play a significant role in shaping our lives. From loan approvals to social media feeds, these complex programs make decisions that can have a profound impact. However, algorithms are not infallible, and their development can be susceptible to biases. This is where algorithm auditors step in, acting as crucial watchdogs to ensure fairness and mitigate potential harm. Algorithm auditors possess a unique skillset. They understand the intricacies...

As we have entered the digital era, data and analytics strategies (D&A) have become important, as these technologies can transform any business during a massive data spike. According to global research, it was observed that around 2.5 quintillion bytes of data are produced by IT companies every day; therefore, to understand the importance of data, every employee must be data literate. For a better understanding of data, the Chief Data Officers (CDOs) play an important role in making every emp...

How does CAISY simulate real-world conversations, and what types of scenarios can it be used for? CAISY is built around a system of AI agents that power, simulate, and evaluate the conversation. We have guardrails to ensure that the conversations are on topic, safe, and unbiased. Different AI agents act as subjects and actors, emulating different roles so that the end-to-end conversation mimics a real-world conversation.   In our initial launch, CAISY offered ten conversation scenarios for...

The amalgamation of artificial intelligence (AI) and wearable technology has transformed how healthcare providers monitor and manage patients’s health through emergency responses, early-stage diagnostics, and medical research. Therefore, AI-powered wearables are a boon to the digital era as they lower the cost of care delivery, eliminate healthcare providers’ friction, and optimize insurance segmentations. According to research by MIT and Google, these portable medical devices are equipped wi...

Social media has transformed marketing. Platforms like Instagram with its 2 billion subscribers allow businesses to connect directly with customers and build their brands through compelling visual storytelling. However, the highly competitive and fast-paced nature of social media also presents challenges. This is where artificial intelligence (AI) comes in. AI technologies are revolutionizing social media marketing, providing data-driven insights and automation that help brands cut through the n...

Data has always been at the core of a business, which explains the importance of data and analytics as core business functions that often need to be addressed due to a lack of strategic decisions. This factor gives rise to a new technology of stitching data using data fabrics and data mesh, enabling reuse and augmenting data integration services and data pipelines to deliver integration data. Further, data fabric can be combined with data management, integration, and core services staged acro...