Public sector productivity hampered by payroll, HR software limitations

New research reveals that nearly half of all public sector organisations across the UK and Ireland are wrangling with payroll and HR systems that are not fit for purpose. Forty-eight percent (48%) are having to use technical or manual workarounds to compensate for the limitations of their main payroll or HR system.

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As many as 42% have invested in secondary software to plug functionality gaps, while 40% report employing additional staff or spending extra hours troubleshooting technology. These findings raise legitimate questions about the cost-efficiency of public spending, particularly pressing in the context of a new government keen on delivering growth and productivity.

The research, commissioned by payroll and HR software provider, Zellis, polled 500 managers working across payroll, HR, IT, and finance in the UK and Ireland, and sheds new light on the ongoing public sector productivity debate.

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