Clientless Remote Support Software Market – Survey on Consumption Benefits 2032

Market Overview

The global clientless remote support software market is expected to grow from USD 2.51 billion in 2023 to USD 7.44 billion by 2032, at a CAGR of 14.5% from 2023 to 2032. The market growth is attributed to the increasing adoption of remote work and the rising demand for mobile devices. Clientless remote support software allows IT professionals to provide remote assistance to users without requiring them to install any software on their devices. This makes it a convenient and efficient solution for supporting users of all types, including those who are not tech-savvy.

Key Companies

Some of the key companies operating in the clientless remote support software market include:

• LogMeIn Inc.
• RSupport Inc.
• Citrix Systems Inc.
• F5 Networks, Inc.
• NTRglobal Group Ltd.
• VMware Inc.
• Splashtop Inc.
• TeamViewer GmbH
• Bomgar Corporation
• Zoho Corporation
• AnyDesk Software GmbH
• ConnectWise Corporation

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Market Segmentation

The clientless remote support software market can be segmented based on the following factors:

• Deployment Type: On-premises and cloud-based
• Application: Internal support and external support
• Device Type: Desktop, laptop, mobile, and tablet
• Industry: IT and telecom, healthcare, education, BFSI, and retail

Deployment Type

The cloud-based deployment segment is expected to grow at a faster CAGR during the forecast period. This is due to the increasing adoption of cloud-based solutions by businesses of all sizes. Cloud-based clientless remote support software is more scalable and cost-effective than on-premises solutions.

Application

The internal support segment is expected to account for the largest share of the market during the forecast period. This is due to the increasing demand for clientless remote support software from businesses to support their remote workforce.

Device Type

The desktop segment is expected to account for the largest share of the market during the forecast period. However, the mobile segment is expected to grow at the fastest CAGR during the forecast period. This is due to the increasing adoption of mobile devices by businesses and consumers.

Industry

The IT and telecom industry is expected to account for the largest share of the market during the forecast period. This is due to the increasing reliance of businesses on IT systems and the need for IT professionals to be able to provide remote support to users.

Regional Insights

North America is expected to account for the largest share of the global clientless remote support software market during the forecast period. This is due to the early adoption of cloud-based solutions and the presence of a large number of IT and telecom companies in the region.

Asia Pacific is expected to grow at the fastest CAGR during the forecast period. This is due to the increasing adoption of mobile devices and the growth of the IT and telecom industry in the region.

Industry Latest News

• August 4, 2023: LogMeIn Inc. announced the launch of its new cloud-based clientless remote support software, LogMeIn Rescue+. LogMeIn Rescue+ is a comprehensive remote support solution that offers a variety of features, including remote screen sharing, file transfer, and chat.
• July 26, 2023: RSupport Inc. announced the launch of its new mobile clientless remote support software, RSupport Mobile+. RSupport Mobile+ allows IT professionals to provide remote assistance to users on mobile devices without requiring them to install any software.
• June 22, 2023: Citrix Systems Inc. announced the acquisition of AppNeta Corporation, a provider of application performance monitoring and management solutions. The acquisition will allow Citrix to offer its customers a more comprehensive remote support solution.

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