Topic: employee experience

"Sorry, my computer is slow today." Whether you're waiting in line at the grocery store or attempting to check in for a flight, being delayed due to technological faults is beyond frustrating. Point-of-sale devices, self-service kiosks, and gate computers. Whatever the technology, poor performance leads to a negative experience. A terrible digital experience is often made worse for anyone who has to deal with it repeatedly. In fact, one survey discovered that over half of employees would l...

Burnout is at an all-time high as employees face ever-increasing productivity expectations while being forced to do more with less. Approximately 82% of employees are at risk of burnout this year, and 95% say their emotional state plays a big part in their productivity. The research underscores the importance of happy, healthy employees–and while it might seem like simple altruism at the corporate level, there are real financial consequences of letting well-being fall by the wayside. Most notabl...

In response to rapidly changing workplace needs, many companies launched into scaling up their tech stacks and providing employees with new tools that promised greater efficiency, improved productivity, and a better digital experience. Research shows, however, that 40% of employees and 44% of executives believe that employees are either somewhat or significantly over-provisioned by tech at work. As a result, workplaces now are grappling with an abundance of tools that were poorly matched both to...