Topic: financial institutions

The rise of Generative AI (GenAI) has enormous potential for the banking and finance industries. By utilizing GenAI, banks and credit unions speed applications from submission to approval, save time and effort, and deliver a desirable customer experience. A recent report from the Society for Human Resource Management (SHRM) and The Burning Glass Institute details how GenAI will have an outsized role on the banking and finance industries. The report lists Morgan Stanley, Bank of America and No...

Chris, could you start by introducing yourself and your role at Zennify and sharing a little about your background in the finance and technology sectors? I joined Zennify in April 2023 as Chief Executive Officer. I’m a customer success and IT services veteran with over 15 years of experience in the Salesforce ecosystem and 30 years in technology. Most recently, I was the Senior Vice President of Customer Success at Salesforce. I led the North American Success team responsible for ensuring ...